Step By Step Guide: Unboxing Your Live Aquarium Plants

Unboxing Your Live Aquarium Plants

Unboxing your new live aquatic plants is an exciting step in adding these beautiful plants to your aquarium. Here’s how to do it properly to ensure they remain healthy and vibrant.

Step-by-Step Unboxing Guide:

1. Inspect the Package

• Carefully open the outer packaging. Make sure to handle the box gently to avoid damaging the plants inside.
• Important: Take pictures of the package and plants as soon as you open it. These photos are required as part of our Live Arrival Guarantee and will help us address any issues promptly.

2. Examine the Plants

• Remove the plants from the packaging material. Be gentle to avoid damaging the delicate leaves and roots.
• Check for any signs of damage or stress. Live Aquarium Plants are hardy, but it's always good to ensure they arrived in good condition.

3. Rinse the Plants

• Rinse the plants in lukewarm water to remove any shipping residues. This helps prevent any potential contaminants from entering your aquarium.

4. Document Any Issues

• If you notice any damage or if the plants don't seem healthy, take additional photos and contact customer support immediately. Your pictures will help us verify the condition of the plants and provide the necessary assistance under our Live Arrival Guarantee.

By following these steps, you'll help ensure your Red Root Floaters are off to a great start in their new home. If you have any questions or need further assistance, our customer support team is here to help. Enjoy your new plants.