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This listing is for:
Plant/Stems Included:10 Clumps | Portions
Size:1-3 Inches
Skill/Care Level:Beginner
Suggested Placement:Background
Co2 Requirement:None
Lighting Requirements:Moderate
Color:Green
Growth Rate:Medium
***Being a natural product, sizes can vary from what is shown.***
EXTREME WEATHER SHIPPING REQUIREMENTS:
If Temperatures are below 40 degrees (F) or above 100 Degrees (F)you must purchase specialized packaging to receive our Guaranteed Alive Arrival. You must report dead plants within 2 hours of delivery. We can't be responsible for plants left outside in the weather all day.
Purchase Extreme Weather PackagingHere: https://www.ebay.com/itm/144990313514
IMPORTANT:
Photos are a sample representation, not the actual plants you willreceive. Every plant is different and will vary in size/color slightly.We do our very best to respond fast and ship happy, healthy plants. If you have any questions or concerns please message us we are always happy to help!
OUR SHIPPING POLICY:
When will items ship?
Most items ship out in 1-3 days excluding holidays when the post office is closed. If you would like to receive your item faster we recommend purchasing priority mail. If there is severe weather, we will sometimes print the label but not ship your package until after the weather has passed in order to ensure safe arrival.
DOA/Damaged Claims:It is our honor and privilege to serve you. We hope that you are satisfied with everything. If you are for some reason not satisfied, please let us know as we are here to help make this hobby easy and enjoyable!
Livestock:
1.We guarantee live arrival on all of our livestock. In the rare event livestock shows up dead, we must be notified in 24 hours. Keep in mind these plants just took the journey of their lifetime in a dark box for 2-4 days so they will take time to recover and be at their best again. Please Take clear photos of the dead product and send it to us within 24 hours of receiving the item and once the item is validated by us we will send a replacement or refund minus the cost of shipping.Failure to comply with one or more of these policies will mean we can no longer cover you.
2.If you are concerned about extreme heat or cold, we highly recommend having the post office hold your mail for the estimated delivery day. This is a completely free option which can be requested online via www.usps.com or in person at your local post office. This way, your package will remain indoors, protected, and out of the elements for you to pick up once the package has arrived.
3.We guarantee live arrival of all live stock. This means we assure that live stock will show up alive. We do not guarantee your success in keeping the livestock alive/healthy. Lots of outside factors that we cannot control go into the success or failure of keeping livestock healthy. We are here to help but are not liable after you have received the livestock alive.
Ratings and feedback:
Our customers are very important to us. Please help us by leaving positive feedback and if you are not satisfied or feel that we could somehow improve, please privately message us and we would be happy to help. We realize without you, we would have nothing! We greatly appreciate your business and strive to serve you well.
Questions/Concerns?
Contact us, we are happy to help!
Returns
We do not accept returns on livestock as returning a perishable item is not feasible, we will however work with you to reach a solution
-Please contact us before attempting to return an item
-Items MUST be new in good condition to be eligible for a return.
At Canton Aquatics LLC, we take great pride in providing high-quality live aquarium plants to our customers. We understand the complexities involved in shipping live plants and are committed to ensuring they arrive at your doorstep in excellent condition.
Shipping Process:
DOA (Dead on Arrival) Policy:
Limitations and Responsibilities:
Cancellation and Changes:
Customer Support:
By placing an order with Canton Aquatics LLC, you acknowledge and agree to the terms outlined in this shipping policy.
Please be sure to check the regulations in your state regarding restricted plants. Our policy is to avoid shipping any plants that are prohibited in your area to ensure compliance and environmental safety. It's important not to introduce plants into the wild or waterways, as this could disrupt local ecosystems by introducing invasive species.
We appreciate your efforts in helping to protect the environment. For the latest updates, you can consult the USDA State Noxious Weed list here.
Thank you for your dedication to preserving our natural habitats.
!